Return and exchange policy

I. Return Policy

intmz.com is committed to providing customers with the best shopping experience. If you are dissatisfied with your purchase, we offer a convenient return service. Please contact our customer service team within 7 days of receiving the item, stating the reason for the return and providing your order information. We will generate a return authorization code and return address for you. Please note that returned items must be in their original packaging with all accessories intact, unused, and undamaged. Upon receiving and confirming the return, we will process your refund within 7 business days.

II. Free Shipping Policy

To enhance customers' shopping experience, intmz.com offers free shipping services nationwide. Regardless of your location, simply select the desired items on the website and complete your order, and we will cover the shipping costs to ensure safe and timely delivery of the goods to your hands. Please note that this policy may not apply to certain remote areas or special items, as specified in the website announcement.

III. Product Quality Assurance Policy

intmz.com conducts rigorous quality inspections on every item sold to ensure compliance with relevant quality standards. We promise that all products sold are authentic and sourced legally. If you discover any quality issues with the product upon receipt, such as damage, defects, or discrepancies with the description, please contact our customer service team immediately. We will provide you with return or exchange services and bear the associated costs. At the same time, we have the right to trace products with quality issues and require suppliers to bear corresponding responsibilities.

Please read the above policies carefully before shopping to better enjoy our services. If you have any questions or need assistance, please feel free to contact intmz.com's customer service team.